Introduction and Scope

This Privacy Policy outlines how Polished Concrete Designs ("we", "us", or "our") collects, uses, and protects your information when you visit our website polishedconcretedesigns.co.uk and engage with our services in the polished concrete flooring and design industry. We are committed to safeguarding your privacy.

Information Collection Practices

We may collect personal information from you in various ways, including when you:

• Fill out a form on our website
• Subscribe to our newsletter
• Contact us via email or phone
• Engage with us on social media

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (if applicable)

How Data is Used and Processed

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process transactions and send you confirmation
• To communicate with you about your inquiries and requests
• To send periodic emails regarding your order or other products and services
• To improve our website and services based on user feedback

Data Security Measures

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Secure servers
• Data encryption
• Regular security assessments
• Limited access to personal information to authorized personnel only

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

User Rights

As a user, you have the following rights concerning your personal information:

• Right of Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Services and Cookies

We may use third-party services to help us operate our business and the website or administer activities on our behalf. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our website may also use cookies to enhance user experience. You have the option to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

How to Contact Us for Privacy Inquiries

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

• Privacy Email: privacy@polishedconcretedesigns.co.uk
• Phone: +44 20 7946 0950
• Mailing Address: 16 Greenford Road, Ealing, London, W7 1LJ, United Kingdom

For California residents: To exercise CPRA rights, contact privacy@polishedconcretedesigns.co.uk.

Last Updated

This Privacy Policy was last updated on April 7, 2026. We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.